The Next-Generation OSS & BSS Market continues to expand rapidly as telecom operators around the world shift toward digital networks, cloud architectures, and AI-powered operations. Comprehensive research on the industry size reveals an evolving ecosystem built upon innovation in network orchestration, customer experience platforms, real-time service delivery, and autonomous operational frameworks. With the market moving toward USD 62.01 Billion by 2035, industry size research provides clarity on how operators and vendors will navigate the digital decade.
One of the core findings in the industry size research is the expanding scope of OSS and BSS. Traditionally, these systems supported basic operations like billing, provisioning, maintenance, and monitoring. Today, next-generation OSS & BSS encompass cloud service enablement, advanced analytics, digital customer journeys, IoT integration, service assurance automation, and partner ecosystem management. As a result, the market size is growing alongside the increasing complexity of digital services.
The industry’s size is also influenced by the shift from legacy telecom revenue models to digital service ecosystems. Operators today generate revenue not only from voice and data but from enterprise connectivity solutions, IoT services, edge computing, private 5G networks, and ultra-secure communication channels. This expansion of service portfolios requires dynamic charging systems, agile service catalogs, and real-time policy control—all core functions within next-generation OSS/BSS platforms.
A significant portion of the industry size growth comes from investments in 5G infrastructure. As telecom companies transition to standalone 5G networks, demand for advanced orchestration systems skyrockets. These systems are essential for handling capabilities such as network slicing, QoS differentiation, low-latency connectivity, and machine-to-machine communication. Research indicates that OSS will see a significant share of new investments due to its role in managing distributed, cloud-native network functions.
Industry size expansion is also tied to the movement toward customer-centric business models. Modern telecom providers rely on BSS platforms equipped with digital engagement tools, AI-driven support, personalized service recommendations, and real-time billing visibility. With customers demanding flexible plans, instant activation, seamless onboarding, and omnichannel experiences, BSS is evolving into a sophisticated digital commerce engine.
The research also highlights regional variations in market size:
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North America dominates due to early adoption of cloud-native OSS/BSS.
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Asia-Pacific shows the fastest growth driven by large-scale 5G rollouts.
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Europe is expanding due to regulatory pressure for digital transformation.
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Middle East markets are investing heavily in smart cities and advanced telecom frameworks.
As the industry continues to grow, the market size will be driven by innovation in automation, AI, open APIs, and cross-industry collaborations. The result is a dynamic and fast-expanding market landscape with long-term growth potential.
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